Residential, Corporate and International Client Resource Center

High Value Inventory Form (PDF) - This form allows you to identify and list your high value items before our team arrives to pack your belongings.

Loss Claim Form (PDF)- Use this form in case of loss or damage.

Some of your items may require special preparation or handling prior to your move. Electronics, plastic outdoor toys, and laminate furniture are a few such items. You will find details in your packet that explain how to safely prepare your belongings to ensure that they arrive safely.

Whether you are moving across country or across town there is information you will need to help guide you through your move.

  • We prohibit loading articles such as jewelry (costume or otherwise), currency, negotiable papers (stocks, bonds, certificates, notes) important papers (deeds, titles, bank books and similar documents) collections (stamp, cards, coins, etc.) propane tanks, ammunition, firewood, paints, household bleach, flammables, or frozen foods.
  • Third party servicing will likely be needed before moving items such as hot tubs, waterbeds, clothes washers and dryers, refrigerators with water lines for ice makers, grandfather clocks, pool tables, plasma TV's and some exercise equipment. Talk to our knowledgeable staff about pre and post move servicing.
  • Washer hoses and ice maker lines must be disconnected prior to the move. Draining and refilling waterbeds, disassembly / assembly of grandfather clocks, swing sets, and pool tables must be done prior to your move.
  • Large plastic outdoor toys (such as sand boxes, pools, kitchens, slides, teeter totters etc) and outdoor storage bins must be cleaned, drained, and dried prior to your move. These items hold water when left outside and could cause water damage if they leak on other household items.
  • Due to the fragile nature of laminate furniture, we will not accept responsibility for any damaged items made from this material unless the items are disassembled prior to your move. You will have the option of signing a waiver if you do not want to have the furniture disassembled.
  • Don’t wax or oil wood furniture before moving because some of the products may soften the wood making it vulnerable to imprinting from the furniture pads.
  • Drain fuel from your power mower, weed eater, saw and other machinery. Empty the water from your steam iron.
  • Unplug all electronic equipment such as televisions, computers, stereos, coffee pots, toaster ovens, etc., 24 hours in advance of your move so they will be at room temperature. Moving electronic equipment in which heat is still retained could cause internal damage. Also wait 24 hours after unloading to plug in and turn on all electronics.

Please call us if you have any questions concerning these regulations or specific items that may fall into this category.